¶ … ethical issue of outsourcing, or sending jobs overseas, and its affects on the world economy and cultures. Outsourcing has become a very common practice in the 21st century. Outsourcing is quite simply the practice of sending jobs to remote call centers and other locations in foreign countries, while eliminating jobs in the United States. The ethical issues surrounding outsourcing and the resulting globalization are complex, and pose risks and consequences for the companies who choose to outsource.
Globalization has created the ability for employers to hire and train workers around the globe, often at extremely reduced salaries and benefit levels, thus saving the employer thousands and even millions of dollars. The practice is so widespread that many financial institutions routinely send data to overseas locations, income taxes are prepared in India and sent to customers remotely, and medical records are interpreted by workers clear across the globe. The ethics and moral issues of these outsourced jobs are many, from privacy concerns for consumers, to pay and workplace ethics of the employers over their employees. In the process, outsourcing is changing the way companies do business, and how ethically they treat their employees, as well.
The first ethical concern companies have not been addressing is the failure to address the concerns of U.S. employees who lose their jobs as a result of outsourcing. One expert writes, "The plight of the people being laid off is cause to wonder whether other considerations, traditionally omitted from the balance sheet, should be examined -- considerations such as ethics" (Breslin, 1999, p. 24). Often, these outsource victims cannot find another job, or a job that pays what their previous position paid. Author Breslin continues, "From a financial perspective, some employees who are forced to take jobs in private industry lose their retirement and health insurance benefits as well as witness a reduction in salary, even after factoring in severance" (Breslin, 1999, p. 27). These separated employees may never...
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